Terms and Conditions
Last updated: June 26, 2026
These Terms and Conditions ("Terms") govern your use of the San Antonio Orthopedic Specialists website located at www.saorthospecialists.com (the "Site"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Not Medical Advice
The content on this Site, including text, graphics, images, and other material, is for general informational purposes only and is not intended as medical advice. It is not a substitute for professional medical diagnosis, treatment, or consultation. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
No Doctor-Patient Relationship
Use of this Site, including submitting a contact form or appointment request, does not establish a doctor-patient relationship. A doctor-patient relationship is only formed once you have been formally accepted as a patient through an in-person or scheduled appointment with one of our providers.
Appointment Requests and Scheduling
Submitting an appointment request through the Site does not guarantee an appointment time or date. All requests are subject to confirmation by our office. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately rather than using this Site.
Online Bill Pay and Payments
Online payments made through this Site are processed through Mod Med Pay, a third-party payment provider. We do not store your full payment card information on our servers. Use of the online payment portal is subject to that provider's own terms and privacy practices in addition to ours.
Patient Portal
If we offer a patient portal, access to it is subject to separate login credentials and security measures. You are responsible for maintaining the confidentiality of your login information and for any activity that occurs under your account. Notify us immediately if you suspect unauthorized access to your account.
Intellectual Property
All content on this Site, including text, logos, images, and design, is the property of San Antonio Orthopedic Specialists or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use this content for commercial purposes without our written permission.
Third-Party Links
This Site may contain links to third-party websites, such as insurance providers or payment processors. We are not responsible for the content, privacy practices, or accuracy of information on those external sites.
Limitation of Liability
To the fullest extent permitted by law, San Antonio Orthopedic Specialists and its providers, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this Site, including reliance on any information provided on it.
Changes to These Terms
We may update these Terms from time to time. The "last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Bexar County, TX.
Contact Us
If you have questions about these Terms, please contact us at:
Phone: (210) 614-5100
Address: 225 E. Sonterra Blvd, Ste 220 San Antonio, TX 78258
Contact email: customersvc@saorthospecialists.com
